Term & Conditions

General Terms

Welcome to Asia Premium Travel. By making a reservation or booking through our website (https://asiapremiumtravel.com), you agree to be bound by these Terms and Conditions. Please read them carefully before completing your booking.

Reservations and Bookings

All bookings made through our website are subject to availability and confirmation by the relevant service provider (e.g., hotel, tour operator, or transport provider). Upon successful booking, you will receive a confirmation email containing your reservation details. You are responsible for ensuring all information provided during booking, including names, dates, and contact details, is accurate. We are not liable for errors resulting from incorrect information provided by you.

Some bookings may require advance payment or a deposit, which will be clearly stated during the booking process. Failure to make required payments by the specified deadline may result in cancellation of your reservation without refund of any fees paid.

Payment Terms

Payments for bookings must be made via the payment methods specified on our website, such as credit/debit card or bank transfer. All prices are quoted in the currency displayed and include applicable taxes and fees unless otherwise stated. For certain bookings, such as non-refundable rates, full payment may be required at the time of booking. Your payment method may be pre-authorized or charged upon booking, and you agree to comply with any payment terms set by the service provider.

In the event of unauthorized use of your payment method, you should contact your bank or card issuer. We are not responsible for any charges resulting from fraud or misuse, though we will assist in resolving disputes where possible.

Cancellation Policy

Cancellation policies vary depending on the service provider and the type of booking (e.g., refundable or non-refundable rates). The specific cancellation policy for your booking will be provided during the booking process and included in your confirmation email. You are responsible for reviewing these terms before booking.

For refundable bookings, cancellations made before the specified deadline (e.g., 7 days before arrival) may be eligible for a full or partial refund, less any applicable fees. Non-refundable bookings are not eligible for refunds, and cancellations may result in forfeiture of the full booking amount. In exceptional circumstances, such as bereavement or serious illness, you may contact us to request an exception, and we will work with the service provider to explore options, though approval is not guaranteed.

No-Show Policy

If you fail to arrive for your booking without prior cancellation (a “no-show”), you may be charged the full booking amount or a penalty, as outlined in the service provider’s policy. No-show fees are non-refundable, and we are not liable for any losses incurred due to a no-show.

Modifications to Bookings

Modifications to bookings, such as changes to dates or traveler details, are subject to availability and the service provider’s policies. Requests for modifications must be made through our website or by contacting our customer service team. Additional fees or rate changes may apply, and the new price will be based on the rates applicable at the time of the modification request.

Travel Requirements

You are responsible for ensuring compliance with all travel requirements, including valid passports, visas, and health documentation (e.g., vaccination records). We are not responsible for any costs or losses resulting from failure to meet these requirements. We recommend checking with the relevant embassy or consulate for up-to-date entry requirements before travel.

Liability and Disclaimers

We act as an intermediary between you and the service providers. We are not liable for any acts, errors, or omissions by service providers, including cancellations, delays, or failure to deliver services. To the fullest extent permitted by law, we are not responsible for any damages, losses, or injuries arising from your travel arrangements. We strongly recommend purchasing travel insurance to cover unforeseen circumstances.

Force Majeure

In the event of unforeseen circumstances beyond our control (e.g., natural disasters, political unrest, or pandemics), we or the service provider may cancel or modify your booking. In such cases, we will attempt to offer alternative arrangements or refunds, subject to the service provider’s policies, but we are not obligated to provide compensation for losses incurred.

Contact Us

If you have questions about your booking, cancellations, or these Terms and Conditions, please contact our customer service team at support@asiapremiumtravel.com or through our website’s contact form.